After 20+ years in hospitality leadership and human resources, Matt Heller founded Performance Optimist Consulting in 2011 with one simple goal: Help Leaders Lead.
Matt now works with organizations large and small to help them improve leadership competencies, customer service, employee motivation and teamwork.
As a speaker, workshop facilitator and coach, Matt has developed a proven track record for being able to easily relate to those around him, giving them solid tools they can use immediately. His engaging presentations not only captivate the learner’s attention, but also encourage them to get involved and participate.
His first book, “The Myth of Employee Burnout” (2013) addresses how leaders can overcome the all-too common phenomenon of employees burning out, or losing motivation over time.
His latest book, “ALL CLEAR! A Practical Guide for First Time Leaders and the People Who Support Them” (2017) tackles the difficult process of transitioning to a leadership role. The book provides valuable lessons both for the newly promoted leaders as well as the management teams charged with supporting and guiding their journey.
“Matt is one of the best trainers and coaches in the amusement industry.”
“Matt engaged the audience and welcomed participation and feedback. His dynamic yet relaxed delivery proves his expertise in speaking. Matt is one of the best speakers I have ever heard.”
“Matt is someone you can be friends with.”
“Matt is an amazing authority on training for the amusement industry.”
These are just a few of the amazing teams Matt has worked with!