After 20+ years in hospitality leadership and human resources, Matt Heller founded Performance Optimist Consulting in 2011 with one simple goal: Help Leaders Lead.
Matt does this through training workshops, coaching programs and on-going development initiatives. He is fortunate to work with individuals and organizations large and small to help them improve leadership competencies, customer service, employee motivation and teamwork.
Matt has written two books: The Myth of Employee Burnout and ALL CLEAR! A Practical Guide for First Time Leaders and the People Who Support Them.
HELPING LEADERS LEAD
At the core of great performance is great training! Give your staff and leaders the tools they need to succeed!
One-on-One and group coaching programs get to the heart of the matter. Dive into specific areas that could be holding you back.
ALL CLEAR! A PRACTICAL GUIDE FOR FIRST TIME LEADERS AND THE PEOPLE WHO SUPPORT THEM
Practical skills and ready-to-use strategies are included for both first time leaders, and their respective managers.
The Myth of Employee Burnout
Practical and strategic steps leaders can take in order to reverse the effects of burnout, or eliminate it altogether.